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Alchemist's Shoppe

Ordering Instructions

(or How to Get That Neat Stuff)

1. Print off a copy of our order form.
2. List your name, address, and e-mail address (in case we have questions about your order.
3. Fill out the form, describing the catalog number, the item desired (along with the size and color), the number of items desired, the price per item, and the total (number x price).
4. Add up the total amount of your purchase, and place on the form.
5. Add a shipping and handling charge of $5.00/order.
6. Add $1 if you wish to insure your purchase against loss or damage in shipping.
7. Figure the total charges, and place that number in the appropriate location on the form.
8. Make out your check to either B.A.Kiser or C.S.MacDougall and mail, along with the order form, to the address given below.
Alchemy Acres Farms
130 Peak Lane
Clinton, TN 37716.
9. Enjoy your goodies.

Our policy is to keep our customers satisfied. And the primary means by which we will do that is to offer quality merchandise at reasonable prices. If for any reason you are unsatisfied with an item, you may return it within 30 days of delivery for a full refund less a restocking charge of $2.75. Sorry - no items that have been customized with your herd name, or have been worn or washed may be returned (except in the event of a manufacturing defect). We suggest that if you wish a large order of customized merchandise, that you preview a single item to be certain it is exactly that which you needed. Then you can confidently make your bulk purchase. In order to keep our costs low, we accept payment by check or money order only. Please allow 2-3 weeks for delivery. Normal shipment will be by mail, but we will ship by FedEx for an additional fee. Please report immediately any breakage or damage to your postman. We must have the correct forms prior to replacing any merchandise. Claims or complaints must be filed within 30 day of merchandise delivery.

E-mail us with any questions regarding your order. We will respond within one working day.

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